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• Woofs and Wags Hotel respects your right to privacy and comply with obligations under the Data Protection Acts 1988 & 2002 and the EU General Data Protection Regulation 2018 (GDPR).

• We protecting any personal data that we collect.

• Privacy Policy is to make it clear to you and easy to understand what personal information we collected, what and why we may use your information.

• By using Woofs and Wags services, you agree to the use and collection of your data that we collect in accordance with our Privacy Policy.

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Who we are

• Woofs and Wags Hotel a small family run dog-boarding services set at our Farm in 180 acres of picturesque Cumbrian countryside with brand new purpose built Kennels and play areas.

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Your Data

• This is data that identifies you and your pet or can be used to identify or contact you, which includes your name, address, email address and telephone number, bread age and colour of animal.

• Such information is only collected from you, with your consent. When you contact Woofs and Wags, by telephone, through our website, e-mail or social media platform, we collect and store the data submit, to help respond and arrange business with yourself.

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What we do with Information Collected

We use any data you provide us with for:

Answering any requests and questions, you have submitted

Update and inform information on your contract held with us.

To make any amendments and inform yourself of any changes you or we have had to make to any bookings.

 Maintaining our services is used in accordance with our terms and conditions.

To inform you of any new or issue on the Kennels.

• Storage of your data is in a secure office at our premises and only authorised persons can access the data.

• Law we must store the information of our customers for tax purposes for 6 years.

• After which if you are no longer an active client, the data will be destroyed.

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Cookies

What are cookies - they are small pieces of data, stored on your device. They are widley used to remember your preferences.

• Our web site uses cookies.

• We use them to make our site more user friendly.

• Some of the cookies are used for technical reasons, others make your experience more personalized. Some of the cookies may be set/ used when loading or visiting pages , like clicking a link or follow.

• We have set cookies in a number of different locations on our services.

• Visitor may wish to turn off or restrict the use of cookies, most browsers provide a way to control cookies.If you disable or restrict  some of our site features may not function correctly.

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Data Control

Yvonne Clark is responsible for all the personal data that you submit on our web site or in written form at our Kennels.

If you have any concerns about how your data is stored or used please contact Yvonne as below.

Contact Name: Yvonne Clark
Company Name: Woofs and Wags 
Address: Quarry Bank Farm, Winder Arlecdon CA26 2UJ
Email:  woofsandwagswinder@outlook.com
Phone: 07393744687

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